Partner Cooperation Agreement

Operator: Vedor Technology s.r.o., with its registered office at 110 00 Praha 1, Bílkova 855, Czech Republic, Company ID (IČO): 14279690, registered in the Commercial Register maintained by the Municipal Court in Prague (File No. C 363293) (hereinafter the “Platform”), operating a network of destination booking portals, in particular phuket-holiday.com, krabi-holiday.com, and other current and future portals operated by the Platform (hereinafter collectively the “Portals”).

Partner: a provider of a tourism-related service, identified by category and identification details set out in the Partner Registration Form, which forms an integral part of this Agreement — in particular a provider of accommodation, tours and experience activities, vehicle rental, transfer services, or boat rental (hereinafter the “Partner”; the relevant service hereinafter the “Service”).

The Platform mediates bookings of the Service between guests and the Partner and, for this purpose, publishes the Partner's offer on the relevant Portal corresponding to the Partner's destination and category. The Partner provides the Service to guests who make a booking through the Platform, and grants the Platform the right to publish the offer, photographs, descriptions, and prices of its Service.

The specific category of the Service (accommodation, tours, vehicle rental, transfers, boat rental, or, where applicable, real estate sales) is stated in the Partner Registration Form and determines the scope of the additional terms under Articles III and VIII of this Agreement applicable to the Partner.

Upon registration and on an ongoing basis, the Partner shall provide complete and accurate information about its Service, including prices, availability, photographs, and description. The Partner is responsible for the accuracy of this information and for the quality, safety, and compliance of the Services provided with applicable law, including all licenses, permits, and registrations required under Thai law for the relevant type of business (e.g., a hotel license for accommodation, a vehicle rental license, or authorization to operate a vessel or dive center). At the Platform's request, the Partner shall provide evidence of the validity of such authorizations; their absence shall be grounds for immediate suspension of the Partner's offer on the Portal.

The Partner shall honor confirmed bookings; cancellation terms and any refundable security deposit (in particular for the vehicle and boat categories, see Article VIII) are set by the Partner itself and published with the offer.

Detailed quality standards, the complaints procedure, and other operational rules are governed by the Platform's General Terms and Conditions (the “GTC”), which form an integral part of this Agreement. Until the GTC are issued, the provisions of this Agreement and reasonable commercial practice shall apply; once issued, the Partner will be notified at least 15 days in advance and shall have the right to terminate the Agreement within that period if it does not agree with their content (see Article XII).

The Platform promotes the Partner's offer on the relevant Portal, administers bookings, and provides the Partner with support and settlement of completed bookings.

The Platform's commission is 10% of the value of each successfully completed booking, unless otherwise agreed in this Agreement or in writing between the parties. The remuneration model for the real estate sales category (development projects) is not governed by this Agreement and will be addressed in a separate addendum once agreed.

The Platform acts as an intermediary for the booking between the Guest and the Partner, similar to comparable booking platforms, and is not the provider of the Service. Depending on the settings of the specific offer, payment is made in one of the following ways:

(a) The Guest pays the booking price through a payment gateway connected to the Platform; the Platform deducts its commission and remits the remaining amount to the Partner within 5 days of the Service being provided; or

(b) The Guest pays the price of the Service directly to the Partner, whether upon arrival (“pay on arrival”), by way of a deposit/prepayment, or by any other method agreed directly between the Partner and the Guest outside the Platform's payment gateway; in such case, the Partner shall pay the Platform's commission based on a monthly statement issued by the Platform, payable within 5 days.

The Partner is responsible for issuing the Guest with a tax document for the total booking amount and for the due fulfillment of its tax obligations (including VAT and any applicable withholding tax) toward the Guest; the Platform invoices the Partner solely for its intermediation commission.

The Partner grants the Platform a free, non-exclusive, and time-unlimited license to use photographs, text descriptions, and other materials provided by the Partner, for the purpose of publication on any of the Portals regardless of whether the materials were provided in connection with a specific destination, and further for marketing promotion of the Partner on social media and other promotional channels of the Platform — including, for example, announcements of the Partner's new offer being added to the catalog. The license applies to all Portals and promotional channels of the Platform without the need to conclude a separate agreement for each destination. The Partner represents that it is authorized to grant this license and that the materials provided do not infringe the rights of third parties. Each party retains its rights to its own trademarks and content.

The Partner undertakes not to induce a guest who contacted the Partner through the Platform, or whose booking was mediated by the Platform, to conclude or amend a booking outside the Platform in order to avoid payment of the commission under Article V. If the Partner breaches this obligation, the Platform shall be entitled to compensation equal to the full amount of the lost commission.

Each party is responsible for the performance of its obligations under this Agreement. The Partner is liable for damage caused to the Guest in connection with the provision of the Service and, for this purpose, shall maintain valid insurance throughout the term of this Agreement appropriate to the nature of the Service and the requirements of Thai law — in particular, for the vehicle or boat categories, liability insurance covering damage caused by the operation of the vehicle or vessel to the extent required by law. At the Platform's request, the Partner shall provide a copy of the valid insurance policy; its absence shall be grounds for suspension of the Partner's offer on the Portal.

For the vehicle and boat categories, the Partner is entitled to require a refundable security deposit from the Guest to cover any damage to property. The amount, method of collection, and refund of the deposit are a matter of agreement between the Partner and the Guest, and the Platform is not responsible for their settlement unless otherwise agreed in a specific case through the Platform's payment gateway.

Neither party shall be liable for failure to perform its obligations caused by an event of force majeure.

The parties shall comply with the GDPR, the Thai Personal Data Protection Act (PDPA), and other applicable data protection laws. The Platform and the Partner process the Guest's personal data as independent controllers, each for purposes related to its own activity (intermediation of the booking or provision of the Service, respectively); the detailed scope of data transferred and the conditions of processing are governed by the GTC. Confidential information obtained in connection with this Agreement may not be disclosed to third parties.

The Agreement is concluded for an indefinite period. Either party may terminate it in writing with 30 days' notice. The Platform is entitled to terminate the Agreement with immediate effect in the event of a material breach of the Partner's obligations, in particular repeated failure to honor confirmed bookings, absence of the required authorizations under Article III, or breach of Article VII.

The parties shall first attempt to resolve any dispute amicably. If an amicable resolution is not reached, this Agreement shall be governed by the laws of Thailand, and any disputes shall be resolved by the competent Thai court having subject-matter and territorial jurisdiction at the Partner's place of business.

The Platform's General Terms and Conditions (GTC), the Partner Registration Form, and other appendices listed on the relevant Portal form an integral part of this Agreement. In the event of a conflict between this Agreement and the GTC, this Agreement shall prevail. The Platform is entitled to unilaterally issue and amend the GTC; it shall notify the Partner of their issuance and of any subsequent amendment at least 15 days in advance. If the Partner does not agree with the wording of the GTC or their amendment, it may terminate the Agreement within that period; if the period expires without termination, the Partner is deemed to agree with the wording.

Amendments to this Agreement require written form. The invalidity or ineffectiveness of any provision shall not affect the validity of the other provisions. The Agreement takes effect upon signature by both parties or, where submitted electronically through the Partner Registration Form, upon the Partner's electronic confirmation of agreement.